Residential Water Service Disconnection Policy

Residential Water Service Disconnection Policy

Pursuant to State Legislature SB-998, the City Council adopted a written policy on January 29, 2020 for disconnecting residential water service for failure to pay a water charge. The policy is available below in the six languages required by SB-998.
For questions, please call (805) 388-5325


(in English)
(in Spanish)
(in Chinese)
(in Tagalog)
(in Vietnamese)
(in Korean)